Privacy Policy


Agalterra S. Coop. Galega makes this privacy policy available to you through the website in order to inform you, in detail, about how we treat your personal data and protect your privacy and the information you provide us. In case of introducing changes in the future on it, we will notify you through the website or through other means so that you can know the new privacy conditions introduced.

In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, we inform you of the following:


Responsible for Treatment

Owner: Agalterra S. Coop. Galega

CIF: F09775727

Registered office: Calle Alejandro Outeiriño Rodríguez, number 15, 1st floor, door 2, C.P. 32003. Ourense, Galicia.




For what purpose do we process your personal data?

In Agalterra S. Coop. Galega we collect and process your personal information in general to manage the relationship we maintain with you. The main purposes we have identified are the following:

Management and contracting of the products and services offered by our company
Channel requests for information, suggestions and claims that you can send us
Keep you informed about events, offers, products and services that may be of interest to you through different communication channels as long as you have given your consent.
Management of the employment relationship, in the case of our employees.
Management of the commercial relationship maintained with our suppliers
Management of personnel selection


How do we collect your information?

We collect your personal information through different means, but you will always be informed at the time of collection through informative clauses about the person responsible for the treatment, the purpose and legal basis of the same, the recipients of the data and the period of conservation of your data. information, as well as the way in which you can exercise the rights that assist you in terms of data protection.

In general, the personal information we process is limited to identification data (name and surname, date of birth, address, ID, telephone and email), contracted services and payment and billing data.

In the cases of management and selection of personnel, we collect academic and professional data in order to meet the obligations arising from the maintenance of the employment relationship or, where appropriate, become part of our staff.

Agalterra S. Coop. Galega uses social networks and this is another way to reach you. The information collected through the messages and communications that you publish may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies explaining how they use and share your information, so Agalterra S. Coop. Galega recommends that you consult them before using them to confirm that you agree with the way your information is collected, processed and shared.

Through our website we collect personal information related to your browsing through the use of cookies. To clearly and precisely know the cookies we use, what their purposes are and how you can configure or disable them, see our Cookies Policy.


User Responsibility

By providing us with your data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to Agalterra S. Coop. Galega are true, exact, complete and updated. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep said information conveniently updated so that it responds to his real situation, being responsible for the false and inaccurate data that he may provide, as well as for the damages and damages, direct or indirect, that may arise.


How long do we keep your information?

In Agalterra S. Coop. Galega we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations that are imposed on us and to attend to the possible responsibilities that may derive from the fulfillment of the purpose for which the data were collected.

In the event that you want to become part of our staff and opt for one of our jobs, the data provided will become part of our job bank and will be kept for the duration of the selection process and for a maximum of 3 years. or until you exercise your right of deletion.

If at any time we have collected your data to address you as a potential user of our services or to respond to a request for information made by you, said data will be kept for a maximum of 3 years from its collection, and will be deleted after said period. period if a contractual relationship has not been formalized or at the time you request it.

In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or you do not exercise your right of deletion and/or limitation of treatment, in which case, the information will be blocked without giving it use beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of responsibility that had to be addressed could arise.


To whom do we communicate your data?

In general, in Agalterra S. Coop. Galega we do not share your personal information, except for those transfers that we must make based on imposed legal obligations.

Although it is not a transfer of data, in order to provide the requested service, it may be that third-party companies, which act as our suppliers, access your information to carry out the service that we have contracted for them. These managers access your data following our instructions and without being able to use it for a different purpose and maintaining the strictest confidentiality.

Likewise, your personal information will be available to the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatment.


International data transfers

There are no international transfers of your data to countries outside the European Economic Area (EEA).

We have agreed with our suppliers that, for the provision of the contracted service, they make use of servers located in the EEA and if, in the future, we need to use servers located outside the territory of the EU, the appropriate measures will be adopted, which will be incorporated into this Privacy Policy, guaranteeing that said providers are under the Privacy Shield agreement or that there are other adequate guarantees.


What are your rights in relation to the processing of your data and how can you exercise them?

The regulations on data protection allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its treatment, as well as not being the subject of decisions based solely on the automated treatment of your data, when appropriate.

These rights are characterized by the following:

Its exercise is free, except in the case of manifestly unfounded or excessive requests (eg, repetitive nature), in which case Agalterra S. Coop. Galega may charge a canon proportional to the administrative costs incurred or refuse to act
You can exercise your rights directly or through your legal representative or volunteer
We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline can be extended by another two months.
We have the obligation to inform you about the means to exercise these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason of choosing another means. If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless you request otherwise.
Yes Agalterra S. Coop. Galega does not process the request, it will inform you, no later than one month, of the reasons for its non-action and the possibility of claiming before a Control Authority

In order to facilitate your exercise, we provide you with links to the application form for each of the rights:


Exercise of the right of access form

Form for exercising the right of rectification

Opposition right exercise form

Form for exercising the right of suppression (right “to be forgotten”)

Form for exercising the right to limitation of treatment

Right to portability exercise form

Exercise form not to be subject to automated individual decisions



To exercise your rights Agalterra S. Coop. Galega puts at your disposal the following means:

By written and signed request addressed to Agalterra S. Coop. Galega, Calle Alejandro Outeiriño Rodríguez, number 15, 1st floor, door 2, C.P. 32003. Ourense, Galicia. Ref. Exercise of Rights LOPD.
Sending the completed and signed form to the email address indicating in the subject Exercise of Rights LOPD.

In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy, of your DNI or equivalent document in order to verify that we only respond to the interested party or their legal representative, and in this case, you must provide a document accrediting the representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you can file a claim with the national control authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, for these purposes. 6 – 28001 Madrid.


How do we protect your information?

In Agalterra S. Coop. Galega we are committed to protecting your personal information.

We use measures, controls and procedures of a physical, organizational and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy.

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data.

In the case of the contracts that we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order made, as well as to implement the security measures technical and organizational measures necessary to guarantee the permanent confidentiality, integrity, availability and resilience of the personal data processing systems and services.

All these security measures are reviewed periodically to ensure their suitability and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable, therefore, in the event that any information subject to treatment and under our control is compromised as a result of a security breach, we will take the adequate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they take the appropriate measures.